Makati City, Philippines, Oct. 4 — Tourism enterprises can now apply online for accreditation with the Department of Tourism (DOT) with the launch of its Online Accreditation System.
Tourism Secretary Bernadette Romulo-Puyat said the system, accessible through https://accreditation.tourism.gov.ph, promises to ease and speed up accreditation requests from local tourism establishments.
She said the new system will facilitate accreditation requests, contactless transactions, and hazard-free government services under the new normal. Target users are accommodation establishments (AEs), travel and tour agencies, tourist transport operators, tourism frontliners, meetings, incentives, conferences and exhibitions (MICE) facilities and organizers, health and wellness services, and other tourism-related enterprises like restaurants.
“This system fulfills President Duterte’s call for the streamlining and automation of services in the Ease of Doing Business Act signed in 2018 and the Bayanihan to Heal As One Act, which directs government offices to expedite delivery of services in view of Covid-19”, said Secretary Puyat in her opening remarks.
The Tourism Act of 2009 (RA 9593) mandates the DOT to ensure the harmonious implementation of the standards and procedures for the accreditation of tourism enterprises nationwide.
The accreditation portal is an upgraded version that provides for the creation of business accounts, email verification, real-time application status notification and an upcoming online payment system.
“This is a strong reflection of the DOT’s own advocacy towards the adoption or shifting to e-commerce and contactless transactions as recommended protocols in the new normal. Now more than ever, the digitalization of our accreditation system proves timely as we roll out new health and safety guidelines for the new normal for primary and secondary tourism enterprises,“ added Puyat.
Once accredited, tourism enterprises are certified as having complied with the minimum standards for the operation of tourism facilities and services. As of Sept. 15, a total of 10,042 tourism enterprises were accredited nationwide, or an increase of 32.36 percent from the figure in 2019.
“Through the new system, we hope to ease the burden of local businesses, including the MSMEs (micro, small and medium enterprises) who collectively form the backbone of the tourism industry,” the tourism chief said.
A total of 6,045 hotels, resorts and other accommodation establishments were issued Provisional/Certificates of Authority to Operate (PCAOs/CAOs) during the community quarantine, in compliance with the DOT guidelines.
Issued in May, the guidelines govern the operations of AEs, tourist transport operations, restaurants, MICE operations and island and beach destinations in preparation of the resumption of tourism activities.
PIA Press Release: (DOT)
Great to hear that the DOT is taking advantage of online channels to improve their service. I think they have a really dedicated leader at Secretary Berna Puyat that is making all the difference.